🚀 POSPromax just launched — tell every POS agent you know! • 🎁 Refer an agent and unlock free Pro features when they sign up • 📊 Know your exact profit every day — log your first transaction now • 💡 Tip: Set your daily cost to see your true net profit at a glance • 🔔 POSPromax Pro is coming — SMS alerts, PDF reports & multi-agent support • ✅ 100% free to use — no hidden charges, no credit card needed • 🚀 POSPromax just launched — tell every POS agent you know! • 🎁 Refer an agent and unlock free Pro features when they sign up • 📊 Know your exact profit every day — log your first transaction now • 💡 Tip: Set your daily cost to see your true net profit at a glance • 🔔 POSPromax Pro is coming — SMS alerts, PDF reports & multi-agent support • ✅ 100% free to use — no hidden charges, no credit card needed
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POSPromax Support

Last updated: August 12, 2026

Use this page for help with account access, transaction records, reports, paid access, payments, AI Scan, or mobile-app issues.

Contact support

Email dorotoace@gmail.com from the email address connected to your POSPromax account. Customer support is handled by email so requests can be tracked and followed up consistently.

WhatsApp is not a POSPromax customer-support channel.

Include in your request

  • Your account email address.
  • The device and operating system you are using.
  • A clear description of the issue and the steps that caused it.
  • A screenshot where useful, with sensitive payment information removed.
  • For payment issues, the transaction reference and approximate payment time.

Agent Directory WhatsApp

WhatsApp links shown on public Agent Directory listings connect customers directly to the listed POS agent. Those links are part of the agent-discovery feature and are separate from POSPromax customer support.

Security

Do not send your password, card number, PIN, one-time password, BVN, NIN, or online-banking credentials. POSPromax support will not ask for those details.

Account deletion

Account deletion instructions are available on the Delete Account page.